We follow the CodeCanyon refund policy which customers can check from here.
We offer refunds if we are unable to solve the problem in DevDiggers’ products as advertised in the documentation and product live demo. It is mandatory that the customer must provide us with the site and server access so our team can look into it.
Refunds do not include any extended feature, conflict with other plugins and software. Although DevDiggers’ products are compatible with every theme or template.
In case of any theme or template incompatibility, customers need to provide us the site and server access (FTP details) and we will ensure that our product are fully compatible with the theme.
Customers must ensure that they have deleted all the copies/files of our products from their server/host. Also, they need to confirm the same via email to our support system.
Refunds will not be granted in case of installation and customization or consultancy services.