10 Best WordPress Chatbot Plugins in 2025 (Free & Paid Options)

Today, digitizing services has led to the rise of chatbots on websites. They are great for helping users and clients quickly meet their needs.

Customers see a chatbot like a hotel receptionist. It can answer many questions and help guests complete tasks quickly on their own. A chatbot on your WordPress site can improve the user experience and increase conversions.

This article lists the 10 best free and paid WordPress chatbot plugins for 2025. These options will suit your business needs and budget.

A chatbot on your WordPress site offers many benefits in today’s fast-paced business world.

• Customer Service Improvement: Respond to all questions in a helpful way and on time.
• Sales and Marketing: Receives and analyzes data and, in turn, increases the conversion.
• Automation and Efficiency: Completes repetitive tasks usually performed by people.
• Greater User Engagement: Offers assistance and guidance according to the user’s browsing needs.
• Integration Across Platforms: Gives marketers links to CRM, social media, and email tools.

Like any other modern technology, AI has critics as well as advocates. Paid software subscribers enjoy the benefits of ChatGPT’s deep machine-learning integration. They also access various automation tools that are ideal for larger companies.

Many experts have long predicted that chatbots will be important. They could improve customer service and help in many other areas. Automation is key for any small company with clear services. A chatbot can give instructions and handle simple order processing.

Considerations Before Choosing the Best WordPress Chatbot Plugin

When looking for the best WordPress chatbot plugins, consider several factors. This will help you choose the right one for your needs. To get you started, consider the following criteria:

1. Integrates Seamlessly with WordPress

An ideal plugin for chatbots shouldn’t need many requirements. It should be easy to install and use. Seek out plugins that guarantee:

• Installation and configuration in one click
• Smooth compatibility with existing WordPress themes and plugins
• Conversation management dashboard that is intuitive and easy to operate for non-technical users

2. AI Capabilities and NLP (Natural Language Processing)

With AI and NLP, users can ask questions through a chatbot. They get relevant answers thanks to the chatbot’s advanced features. Powerful chatbots are capable of:

• Smart sensing that meets user goals and responds effectively.
• Facilitating speech and typing communication
• Comprehensive conversational learning.

3. Customization and Personalization Options

A chatbot works better when it fits the brand image and feels more human. Look for:

• Custom colors, icons, and fonts for the chatbot’s general look and print
• Custom actions for user-specific responses
• Availability of modules for conversations and bots

4. Compatibility with Third-Party Tools

A chatbot improves productivity for a business by connecting with key tools like:

• CRM Software like Hubspot, Salesforce, and Zoho for managing leads
• Lead nurturing email marketing tools like MailChimp and ConvertKit.
• Ecommerce platforms such as WooCommerce and Shopify provide automated shopping assistance.

5. Payment Terms (Free vs. Premium)

It is important to assess a business’ budget first while selecting a chatbot. Downloadable:

• As for free interaction, these plans enable passively watching non-tailored customer interactions. Without any tailoring tools, their value is severely diminished.
• Larger companies are more likely to opt for higher-tier subscriptions. They seek improved AI, multi-channel support, and enhanced analytics.
• Subscriptions that are paid monthly or yearly differ in expense value ratio.

10 Best WordPress Chatbot Plugins in 2025

This list aims to simplify your search for the best WordPress chatbot plugins for your sites in 2025.

Each chatbot offers unique features, integrations, and pricing. This helps you find the best fit for your business needs.

1. Tidio (Free & Paid)

Overview

Tidio is a top WordPress chatbot plugin. It offers automated answers and connects with human customer care agents. Their templates include AI chatbots that make customer interactions more pleasant.

Key Features

• AI chat responses.
• Tailor-made chatbot designs.
• Live assistance.
• Service is available via multiple channels (including WhatsApp, Messenger, and Instagram).
• WooCommerce and Shopify compatibility.

Pricing

• A free package with basic functionalities exists.
• Premium plans that feature AI chatbots start from $19 per month.

Best For

Small companies, plus new eCommerce sites and startups, need a useful chatbot with live chat options.

2. ChatBot (Paid)

Overview

Chatbot is known for its advanced AI software. It provides an easy solution for customer support, sales automation, and lead capture. Users can easily drag and drop in her bot’s editor. This lets them automate conversations without needing to write any code.

Key Features

• Automation and AI-powered learning capabilities.
• Customizable chatbot via a drag-and-drop interface.
• Compatible with CRM live chatbots and WooCommerce.
• Messenger, Slack, WhatsApp and WordPress multi-channel integration.
• Report and analytics-driven performance monitoring.

Pricing

• From $52/month, paid annually.
• Free trial available for 14 days.

Best For

Businesses can use AI-powered chatbots to improve customer engagement. It automates chats with clients.

3. WPBot (Free & Paid)

Overview

WPBot lets you integrate Facebook Messenger with WordPress. This way, you can chat with customers in real time. It has a simple installation and an even easier setup.

Key Features

• Installation of WP is done in one click.
• Customer support is fully automated using Facebook Messenger.
• Messages from returning users on chat platforms are saved.
• Functionalities extend across typed languages.
• Creates mobile-friendly sites.

Pricing

• A free option is provided.
• Premium options start at $9.99 per 30 days.

Best For

Pages that use Facebook to connect with users and serve customers.

4. Drift (Paid)

Overview

Drift is a virtual agent that focuses on marketing conversations. It helps businesses automate customer interactions, leading to better engagement and more leads.

Key Features

• Robotic dialogues with conversational nuances.
• Automation and amplification of lead activities.
• Interfacing with HubSpot and Salesforce CRM.
• Returning visitors receive tailored experiences with the chatbot.
• AI and human-operated live chat services.

Pricing

• $40 per month or more.
• No cost trial period is available.

Best For

Businesses aimed at sales and opportunity harvesting, especially mid-size and large firms.

5. Chatra (Free & Paid)

Overview

Chatra helps small businesses by combining live chat with automation. It’s a hybrid chatbot that works efficiently.

Key Features

• Synthesis of live chat and chatbot.
• Supports multiple languages.
• AI-based automated replies.
• Integration with WooCommerce.
• Allows team collaboration through group chat.

Pricing

• There is a cost-free version.
• Premium plans launch at $19/month.

Best For

Small-scale enterprises looking for budget-friendly chatbot solutions with live chat capabilities.

6. BotPress (Free & Open Source)

Overview

BotPress is an open-source chatbot framework. It lets developers self-host their bots. This gives them complete control and customization options.

Key Features

• AI-powered chatbot with extensive customization options.
• NLP capability (Natural Language Processing).
• Integrations with Messenger, WhatsApp, WordPress and other CRM tools.
• Requires coding expertise to operate efficiently.
• Self-hosting is free.

Pricing

• Also, there is a free trial for enterprise customers.

Best for

This is for developers and businesses looking for a fully customizable chatbot solution.

7. Landbot (Paid)

Overview

Landbot enables businesses to create a chatbot using a drag-and-drop user interface. This feature allows easier customer engagement for the business.

Key Features

• Users do not have to know how to code.
• The bot can be pre-programmed to respond using set responses.
• It connects to CRM, Messenger, and WhatsApp.
• Can create several bots to assist customers and generate leads.

Pricing

• Landbot’s services start from $30 per month.

Best for

Companies want a straightforward and effective tool for automated customer interactions. They don’t want to waste time or energy on programming.

8. IBM Watson Assistant (Paid)

Overview

Watson Assistant is an AI chatbot designed for large companies. It meets their needs for advanced automation and deep learning.

Key Features

• AI chatbot featuring machine learning.
• Natural Language Processing (NLP) and Speech Recognition.
• Cross-platform functionality (WordPress, WhatsApp, Messenger).
• Voice and text communication.

Pricing

• Test for free for a month.
• Subscription-based plans start from $140 per month.

Best For

Advanced AI bots are needed for customer support in large corporations.

9. Flow XO (Free & Paid)

Overview

Flow XO serves as a versatile chatbot that seamlessly integrates across sufficient multi-channels. Flow XO is the best choice for engaging and nurturing users as potential customers.

Key Features

• Automated chatbot specifically designed for capturing leads.
• Self-service chatbot automation.
• Integrated library of chatbot templates.
• Integrated libraries with WordPress, Slack and Messenger.
• Aid speech and text processing of command windows.

Pricing

• Has a free plan but with limited features.
• Paid plans start at $19 per month.

Best For

Users are looking for a simple, intuitive experience with flexible integrations. Also an ideal solution for emerging servicing businesses.

10. Collect.chat (Free & Paid)

Overview

Collect.chat uses chatbots to capture leads and collect customer feedback.

Key Features

• Chatbot templates are ready for use for lead collection.
• Email notifications for detected leads.
• Mobile responsive templates for chatbots.
• Does not require programming.
• Integration with Google Sheets and WordPress.

Pricing

• Paid plans start at $24 per month.
• Free plan available.

Best For

Small businesses and bloggers who need a simple lead collection chatbot.

Quick Comparison Summary for WordPress Chatbot Plugins

Thoughts & Recommendations

Be sure what are your business goals whenever you are choosing a chatbot for your WordPress site:

• For Small Businesses & Startups: Tidio and Chatra have affordable chatbots. They are ready to use right out of the box and don’t need training.
• For Ecommerce and Closure Leads: ChatBotand Drift are extremely useful in automation and funnel sales.
• For Big Corporations & Advanced AI: BotPress and IBM Watson Assistant have great powered AI.
• For Integration With Facebook And Other Social Media: Another good choice is WPBot.
• For Developers & Deeper Customization: The best open-source chatbot is BotPress.

If you still can’t make up your mind, I recommend beginning with free plans first. Since the majority of WordPress chatbot plugins are free to use, you can easily try a number of them before settling for a subscription.

Frequently Asked Questions