WooCommerce Ultimate WhatsApp Solutionmodule enables the WhatsApp automation by which customer can purchase products via WhatsApp, receive order notifications and admin can send promotion WhatsApp messages to customers.
With this plugin, purchase will be more convenient, quick and provides a better shopping experience to customers. Store sales will get a boost with the leading messaging service WhatsApp. Store owner can increase customer satisfaction when purchase is done via WhatsApp – an app they already know and enjoy.
Another important feature of the plugin is the ability to streamline the ordering process. Customers can use the WhatsApp interface to place orders, ask questions, and receive real-time updates on the status of their orders. This can help to reduce the time and effort required to complete an order, leading to a more seamless and efficient shopping experience for your customers.
Note – Customers need to add their WhatsApp number in the Billing phone field in order to place the order via WhatsApp.
Contents
Why choose our plugin?
All our products are meeting the WordPress quality standards including security, quality, performance and modern coding standards. For this, We are also awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Profile.
How to Setup the Twilio Account for WhatsApp?
First you need to sign up for the Twilio account. Once all the verification is complete then open the console and visit Messaging->Try it out->Send a WhatsApp message then Activate your Sandbox for the WhatsApp
After activating sandbox, you need to configure the sandbox by sending the given code from your WhatsApp number to the Twilio Business Sandbox WhatsApp number.
You also need to set the Endpoint URL from visiting Messaging->Settings->WhatsApp sandbox settings and set the “WHEN A MESSAGE COMES IN” field with “{your-site-url}/wp-json/ddwcuws/v1/whatsapp-business-bot”.
So suppose if your site is “https://google.com” then you need to set “https://google.com/wp-json/ddwcuws/v1/whatsapp-business-bot” in this field.
You can get the Account SID and Auth Token from the Twilio console page for the plugin.
Note: To move into production using the Twilio API for WhatsApp, you need a WhatsApp Business Profile in conclusion and WhatsApp has to approve your account formally.In order to add your WhatsApp Business Account, you can visit Twilio Console->Messaging->Senders->WhatsApp Sendersand then request for the same.
Installation of WooCommerce Ultimate WhatsApp Solution
The customer has to login at admin end in WordPress and in the menu section, he has to hover his mouse over the Plugins menu which brings out a submenu, then click on the Add New submenu.
Then he needs to click on the Upload Plugin button to upload the plugin zip file.
After clicking Upload Plugin button, you will be able to see the below image. Then click on Choose File button to browse the plugin.
Then, when you select the WooCommerce Ultimate WhatsApp Solution plugin zip, your selected zip appears here. Then finally click on Install Now button to install the plugin.
After installing the plugin, click on Activate Plugin to activate the plugin.
Admin End – WooCommerce Ultimate WhatsApp Solution
Now click on Configuration to visit the configuration page of the plugin or you can also hovers on Ultimate WhatsAppadmin menu, he/she is able to see several submenus. Click on the Configuration submenu to visit the configuration page.
General Configuration
Activate License
Here, You need to enter the purchase code to activate your license in order to use this plugin.
Enable/Disable
Admin can enable/disable the module functionalities for the customers.
Excluded Products
Here, Admin can set products which will be unable to purchase via WhatsApp.
Enabled Payment Gateways for WhatsApp Purchase
Here, Admin can set the payment gateway which will be available for the purchase via WhatsApp (only Offline payment gateways and our Wallet supported).
Button Style – Label
Here, Admin can set the text/label which gets displayed on the WhatsApp purchase button.
Button Style – Text Color
Here, Admin can set the color of the text/label which gets displayed on the WhatsApp purchase button.
Button Style – Background Color
Here, Admin can set the background color of the WhatsApp purchase button.
Button Display Positions – Shop/Category Page
Here, Admin can disable or set the position of the WhatsApp purchase button on shop and category pages.
Button Display Positions – Product Page
Here, Admin can disable or set the position of the WhatsApp purchase button on the single product page.
Button Display Positions – Cart Page
Here, Admin can disable or set the position of the WhatsApp purchase button on the cart page.
Twilio Configuration
You can get your twilio credentials from your Twilio Console.
WhatsApp Number
Here, You need to enter your twilio WhatsApp number.
Account SID
Here, You need to enter your twilio Account SID.
Auth Token
Here, You need to enter your twilio Auth Token.
Notifications Configuration
Enable WhatsApp Notification to Customers on Order Placed
Here, You can enable/disable the WhatsAppp notifications which will be delivered to customers when they place the order.
Order Placed Message
Here, You can set your message template which will be delivered to customer’s WhatsApp when they place any order on your store.
Enable WhatsApp Notification to Customers on Order Status Changed
Here, You can enable/disable the WhatsAppp notifications which will be delivered to customers when their order status gets changed.
Order Status Changed Message
Here, You can set your message template which will be delivered to customer’s WhatsApp when their order status gets changed.
Broadcast Message
From this submenu, admin can send any custom messages to the customers’ WhatsApp who have open the 24 hours window with the business account. Image can also be send to the customer’s WhatsApp.
Once the broadcasting is complete, admin can view the results as shown in the below image.
Customers will receive the message on the WhatsApp as shown in the below image.
Orders List
On this submenu, admin can view all the orders which are placed through customer’s WhatsApp. Informations like order number, phone number, date, order status and order total can be seen in this page.
Customer End – WooCommerce Ultimate WhatsApp Solution
Save WhatsApp Number
Customers need to save their WhatsApp number on the billing address phone field with the country code as shown in the below image in order to purchase via WhatsApp.
Purchase via WhatsApp button is shown on the shop, category, product and cart pages so customers can purchase products through WhatsApp on clicking on it.
Shop/Category Page
Customers can see the Purchase via WhatsApp button at the set position by the admin on shop and category pages.
Product Page
Customers can see the Purchase via WhatsApp button at the set position by the admin on the single product page.
Cart Page
Customers can see the Purchase via WhatsApp button at the set position by the admin on the cart page.
WhatsApp Purchase Workflow
As shown below, when customers click on the Purchase via WhatsApp button, WhatsApp gets open with the store’s business number and the message which they need to send. Once they send the auto-generated order request, they’ll get the available shipping options which they need to select by replying their option number. Then, customers can apply multiple coupons if they have and also skip this step by replying “skip”. Then, they’ll receive the order summary with available payment methods and when they select the payment method, order gets generated automatically.
Any Unknown Message Sent to the Business Account
If any other message sent to the business account by customers, then they’ll receive the below message that they need to create order request from the site and if our Wallet plugin is enabled then customers can also check their wallet balances as shown below.
Guest (Not Registered) Customer
When any guest/non registered customer wants to purchase via WhatsApp then they’ll have to fill this form fields in order to proceed with the WhatsApp purchase.
Multilingual
Admin can use .pot file which is provided within the plugin in the i18n folder from which they can translate the plugin.
Support
If you have any questions or queries or need assistance for our WooCommerce extensions or need any special customizing, you can connect with us from our contact page or can mail us at support@devdiggers.com. We will do our best to answer as quickly as possible.
