WooCommerce Order Communication is a powerful plugin that makes it easy to communicate with your customers during the order process. This plugin allows you to provide real-time updates on order status, shipping information, and other key details, keeping your customers informed and engaged throughout the purchase process.
One of the key benefits of WooCommerce Order Communication is its ability to improve customer satisfaction. By providing real-time updates on order status, shipping information, and other key details, this plugin helps to eliminate confusion and uncertainty, and it can help to reduce the number of customer service inquiries. This can result in a more positive customer experience, and it can help to improve customer engagement and loyalty.
WooCommerce Order Communication is also highly scalable, making it a great option for businesses of all sizes. Whether you’re just starting out or you’re looking to grow your business, this plugin provides a convenient and customizable communication solution that can help you to achieve your goals.
In addition to its customer-focused features, WooCommerce Order Communication is also designed to be user-friendly and easy to use. This means that you can get up and running quickly, and you can start providing real-time updates to your customers with minimal effort. Whether you’re a small business owner or a large e-commerce retailer, this plugin provides the flexibility and ease of use you need to succeed.
So why wait? If you’re looking to improve customer satisfaction, streamline your communication process, and provide a better overall customer experience, WooCommerce Order Communication is the perfect solution. Try it today and see how it can transform your business!
Features of WooCommerce Order Communication
- Admin can enable/disable the module functionality.
- Admin can enable the communication for different types of order status.
- Admin can enable/disable attachment sharing in order communication.
- Admin can enable/disable admin notification via mail when customer responds.
- Admin can enable/disable customer notification via mail when admin responds.
- Admin can set the font color of the sender’s message.
- Admin can set the background color of the sender’s message.
- Admin can set the font color of the receiver’s message.
- Admin can set the background color of the receiver’s message.
- Customers can communicate with admin from order view page.
- Admin can communicate with customer from edit order page.
- Complete Editor will be there for the communication.
- Messages will be private and secured.
- UI is completely responsive.
- Compatible with all the themes.
- WooCommerce Email Templates are supported for notifications.
- Multilingual is also supported with the given .pot file in the plugin.
Why choose our plugin?
All our products are meeting the WordPress quality standards including security, quality, performance and modern coding standards. For this, We are also awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Profile.
Installation of WooCommerce Order Communication
The customer has to login at admin end in WordPress and in the menu section, he has to hover his mouse over the Plugins menu which brings out a submenu, then click on the Add New submenu.
Then he needs to click on the Upload Plugin button to upload the plugin zip file.
After clicking Upload Plugin button, you will be able to see the below image. Then click on Choose File button to browse the plugin.
Then, when you select the WooCommerce Order Communication plugin zip, your selected zip appears here. Then finally click on Install Now button to install the plugin.
After installing the plugin, click on Activate Plugin to activate the WooCommerce Order Communication plugin.
Admin End – WooCommerce Order Communication
Now click on Configuration to visit the configuration page of the plugin or visits the WooCommerce Order Communication admin menu.
Here, You need to enter the purchase code to activate your license in order to use this plugin.
Admin can enable/disable the functionalities for the customers.
Allowed Order Status
Here, Admin can enable the order status for which communication between admin and customers is enabled.
Enable Attachment Sharing
Here, Admin can enable/disable attachment sharing in order communication.
Enable Admin Notification via Mail
Here, Admin can enable/disable the notification via mail for admin when customer responds to order communication.
Enable Customer Notification via Mail
Here, Admin can enable/disable the notification via mail for customers when admin responds to order communication.
Sender’s Message Font Color
Here, Admin can set the font color of the sender’s message.
Sender’s Message Background Color
Here, Admin can set the background color of the sender’s message.
Receiver’s Message Font Color
Here, Admin can set the font color of the receiver’s message.
Receiver’s Message Background Color
Here, Admin can set the background color of the receiver’s message.
WooCommerce Email Template
Admin can configure Email Templates for the WooCommerce Order Communication notification mails which will be delivered to customers.
Admin Communication End – WooCommerce Order Communication
On edit order page at backend, admin can find a meta box for Order Communication from where admin can send message to the customers for their query for that particular order. Admin can also send attachments if enabled from configuration.
Customer Communication End – WooCommerce Order Communication
On order view page at frontend, customers can find a area for Order Communication from where they can send messages to the admin for their query for that particular order. Customers can also send attachments if enabled from configuration.
Email Notification – WooCommerce Order Communication
Both admin and customers will be notified via mail if enabled from configuration for the message respond in the communication.
Multilingual – WooCommerce Order Communication
Admin can use .pot file which is provided within the plugin in the languages folder from which they can translate the plugin.
If you have any questions or queries or need assistance with our products or need any special customizing, you can connect with us from our contact page or can mail us at [email protected]. We will do our best to answer as quickly as possible.