WooCommerce Order Communication | Customer Order Chat

(13 customer reviews)

WooCommerce Order Communication is an essential plugin that facilitates seamless and effective communication between customers and store owners throughout the entire order process. This feature-rich plugin empowers businesses to keep customers informed, promptly resolve queries, and maintain a high level of customer satisfaction, ultimately leading to increased loyalty and repeat business.

The integration of WooCommerce Order Communication with the WooCommerce platform is user-friendly and straightforward, making it accessible for store owners to implement and customize. Upon installation and activation, the plugin introduces various communication channels, such as email notifications, to keep customers updated on their order status and related information.

One of the primary advantages of WooCommerce Order Communication is its ability to provide real-time updates to customers. From the moment an order is placed until its delivery, customers receive timely notifications on order confirmation, payment receipt, shipping status, and delivery updates. This proactive approach ensures customers are always aware of the progress of their orders, fostering a sense of trust and reliability in the store’s operations.

Moreover, WooCommerce Order Communication enables businesses to personalize communication with customers. Customizable email templates and message content allow businesses to add a personal touch, addressing customers by their names and tailoring messages based on their preferences. Personalization creates a positive impression, enhancing the overall customer experience and encouraging brand loyalty.

The plugin also supports order-related interactions between customers and store owners. Customers can inquire about their orders, seek product information, or address any concerns through integrated messaging platforms. This direct and open channel of communication fosters a strong customer-business relationship, increasing customer satisfaction and trust.

WooCommerce Order Communication is particularly beneficial for eCommerce businesses dealing with high order volumes. With numerous orders to manage, manually updating customers on each order’s status can be time-consuming and prone to errors. The plugin automates the process, ensuring accurate and timely notifications are sent to customers without manual intervention.

Moreover, WooCommerce Order Communication can assist in reducing customer inquiries and support tickets. By providing comprehensive and up-to-date information through automated notifications, customers are less likely to reach out to the support team for order-related queries, freeing up support staff to address more complex customer issues.

In conclusion, WooCommerce Order Communication is an indispensable tool for streamlining order communication and enhancing the customer experience in WooCommerce stores. With its real-time updates, personalization options, automation capabilities, and support for multiple communication channels, businesses can create a seamless and customer-centric order process. Customers remain informed, engaged, and satisfied throughout their shopping journey, leading to increased customer loyalty and ultimately contributing to the overall success of the eCommerce business. Embrace WooCommerce Order Communication to strengthen customer relationships, boost operational efficiency, and elevate your WooCommerce store’s reputation as a reliable and customer-focused brand.

$49.00

WooCommerce Order Communication | Customer Order Chat
WooCommerce Order Communication | Customer Order Chat

$49.00

  • Lifetime Extension Updates
  • 6 Months Free Support
  • 24x7 Customer Support

If you have any questions or queries or need assistance with our WooCommerce extensions or services, kindly connect with us from our contact page or mail us at support@devdiggers.com. We will do our best to answer as quickly as possible.

Customer Friendly Refund Policy

Our customer-friendly refund policy is designed to ensure your satisfaction and peace of mind. Get a full refund, if things do not workout well for you.

Refund Policy

Try It Before You Buy

Live Demo

Need Assistance?

View Documentation

Want to Maximize your eCommerce Store Potential using our WooCommerce Development Services?

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Why choose our plugin?

All our products meet the WordPress quality standards including security, quality, performance and modern coding standards. For this, We also got awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Portfolio.

DevDiggers WP Requirements Compliant Badge

Features of WooCommerce Order Communication

  • Admin can enable/disable the module functionality.
  • Admin can enable communication for different types of order status.
  • Admin can enable/disable attachment sharing in order communication.
  • Admin can enable/disable admin notification via mail when a customer responds.
  • Admin can enable/disable customer notification via mail when admin responds.
  • Admin can set the font color of the sender’s message.
  • Admin can set the background color of the sender’s message.
  • Admin can set the font color of the receiver’s message.
  • Admin can set the background color of the receiver’s message.
  • Customers can communicate with the admin from the order view page.
  • Admin can communicate with customers from the edit order page.
  • The complete Editor will be there for the communication.
  • Messages will be private and secure.
  • UI is completely responsive.
  • Compatible with all the themes.
  • WooCommerce Email Templates are supported for notifications.
  • Multilingual is also supported with the given .pot file in the plugin.

Configuration – WooCommerce Order Communication

WooCommerce Order Communication configuration page

Activate License

Here, You need to enter the purchase code to activate your license in order to use this plugin.

Enable/Disable:

You can enable/disable the functionalities for the customers.

Allowed Order Status

You can enable the order status for which communication between the admin and customers is enabled.

Enable Attachment Sharing

You can enable/disable attachment sharing in the communication process.

Enable Admin Notification via Mail

You can enable/disable the notification via mail for admin when a customer responds to order communication.

Enable Customer Notification via Mail

You can enable/disable the notification via mail for customers when the admin responds to order communication.

Sender’s Message Font Color

Here, Admin can set the font color of the sender’s message.

Sender’s Message Background Color

Here, Admin can set the background color of the sender’s message.

Receiver’s Message Font Color

Here, Admin can set the font color of the receiver’s message.

Receiver’s Message Background Color

Here, Admin can set the background color of the receiver’s message.

WooCommerce Email Template

Admin can configure Email Templates for the WooCommerce Order Communication notification mails which will be delivered to customers.

WooCommerce Order Communication WooCommerce email template

Admin End Communication – WooCommerce Order Communication

On the edit order page at the backend, the admin can find a meta box for Order Communication from where the admin can send messages to the customers for their query for that particular order. Admin can also send attachments if enabled from the configuration.

WooCommerce Order Communication admin end communication

Customer End Communication – WooCommerce Order Communication

On the order view page at the front end, customers can find an area for Order Communication from where they can send messages to the admin for their query for that particular order. Customers can also send attachments if enabled from the configuration.

WooCommerce Order Communication customer end communication

Email Notification

Both admin and customers will be notified via mail if enabled from the configuration for the message response in the communication.

WooCommerce Order Communication email notification

13 reviews for WooCommerce Order Communication | Customer Order Chat

  1. Avatar of admin

    admin

    Best plugin

    @toooastyy

  2. Avatar of maidot

    maidot

    These guys are INCREDIBLE! Very fast support, very kind and professional. I absolutely recommend working with them and supporting their business buying their software. I’m definitely a long term customer here. 🙂

  3. Avatar of arlun

    arlun

    Good and nice plugin and suggest people to purchase, easy to communicate with the Online Shop customers directly. It likes the message board with upload attachment functions. Anyway, great useful for Shop Admin.

  4. Avatar of ronbir2020

    ronbir2020

    Great Work. Perfect for me.

  5. Avatar of surferbrother

    surferbrother

    I really enjoyed the support!

  6. Avatar of solheimtech

    solheimtech

    I had a question about some of the features not working correctly for me, and their support team went above and beyond. They had the issue resolved in minutes, and they deserve the great ratings that they have. Thank you!!!

  7. Avatar of queryamit

    queryamit

    Nice script, clean design highly recommended.

  8. Avatar of albertikus90_123

    albertikus90_123

    Fast answer from support and make me happy.

  9. Avatar of kenlyle

    kenlyle

    Does what it says. There was a bug, in that the Additional Content was not displaying, but was fixed in under an hour from my request to Support.

  10. Avatar of marwygafentw

    marwygafentw

    Delightful and beautiful plugin!
    Thanks for the quick assistance
    Expect more convenient and beautiful features

  11. Avatar of CFinoro

    CFinoro

    Customer Support was awesome. Fixed an issue in minutes. Customizing the email template would involve modifying the plugin with a translation plugin, which they offered to do for me as it seemed complicated to me. I am using a child theme, so I just changed one line from the woocommerce emails template which seems to be working. Again, customer service is incredibly fast and responsive. Plugin works well.

  12. Avatar of Djiin

    Djiin

    Amazing support team!

  13. Avatar of polboonlapo

    polboonlapo

    Good plug-in creativity to give another way easy to communicate with customers.

Only logged in customers who have purchased this product may leave a review.

$49.00

WooCommerce Order Communication | Customer Order Chat
WooCommerce Order Communication | Customer Order Chat

$49.00

  • Lifetime Extension Updates
  • 6 Months Free Support
  • 24x7 Customer Support

If you have any questions or queries or need assistance with our WooCommerce extensions or services, kindly connect with us from our contact page or mail us at support@devdiggers.com. We will do our best to answer as quickly as possible.

Customer Friendly Refund Policy

Our customer-friendly refund policy is designed to ensure your satisfaction and peace of mind. Get a full refund, if things do not workout well for you.

Refund Policy

Try It Before You Buy

Live Demo

Need Assistance?

View Documentation

Want to Maximize your eCommerce Store Potential using our WooCommerce Development Services?

View Services
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