Why choose our plugin?
All our products meet the WordPress quality standards including security, quality, performance and modern coding standards. For this, We also got awarded with WP Requirements Compliant Badge by Envato for our CodeCanyon Portfolio.
Features of WooCommerce Order Communication
- Admin can enable/disable the module functionality.
- Admin can enable communication for different types of order status.
- Admin can enable/disable attachment sharing in order communication.
- Admin can enable/disable admin notification via mail when a customer responds.
- Admin can enable/disable customer notification via mail when admin responds.
- Admin can set the font color of the sender’s message.
- Admin can set the background color of the sender’s message.
- Admin can set the font color of the receiver’s message.
- Admin can set the background color of the receiver’s message.
- Customers can communicate with the admin from the order view page.
- Admin can communicate with customers from the edit order page.
- The complete Editor will be there for the communication.
- Messages will be private and secure.
- UI is completely responsive.
- Compatible with all the themes.
- WooCommerce Email Templates are supported for notifications.
- Multilingual is also supported with the given .pot file in the plugin.
Configuration – WooCommerce Order Communication
Activate License
Here, You need to enter the purchase code to activate your license in order to use this plugin.
Enable/Disable:
You can enable/disable the functionalities for the customers.
Allowed Order Status
You can enable the order status for which communication between the admin and customers is enabled.
Enable Attachment Sharing
You can enable/disable attachment sharing in the communication process.
Enable Admin Notification via Mail
You can enable/disable the notification via mail for admin when a customer responds to order communication.
Enable Customer Notification via Mail
You can enable/disable the notification via mail for customers when the admin responds to order communication.
Sender’s Message Font Color
Here, Admin can set the font color of the sender’s message.
Sender’s Message Background Color
Here, Admin can set the background color of the sender’s message.
Receiver’s Message Font Color
Here, Admin can set the font color of the receiver’s message.
Receiver’s Message Background Color
Here, Admin can set the background color of the receiver’s message.
WooCommerce Email Template
Admin can configure Email Templates for the WooCommerce Order Communication notification mails which will be delivered to customers.
Admin End Communication – WooCommerce Order Communication
On the edit order page at the backend, the admin can find a meta box for Order Communication from where the admin can send messages to the customers for their query for that particular order. Admin can also send attachments if enabled from the configuration.
Customer End Communication – WooCommerce Order Communication
On the order view page at the front end, customers can find an area for Order Communication from where they can send messages to the admin for their query for that particular order. Customers can also send attachments if enabled from the configuration.
Email Notification
Both admin and customers will be notified via mail if enabled from the configuration for the message response in the communication.
admin –
Best plugin
@toooastyy
maidot –
These guys are INCREDIBLE! Very fast support, very kind and professional. I absolutely recommend working with them and supporting their business buying their software. I’m definitely a long term customer here. 🙂
arlun –
Good and nice plugin and suggest people to purchase, easy to communicate with the Online Shop customers directly. It likes the message board with upload attachment functions. Anyway, great useful for Shop Admin.
ronbir2020 –
Great Work. Perfect for me.
surferbrother –
I really enjoyed the support!
solheimtech –
I had a question about some of the features not working correctly for me, and their support team went above and beyond. They had the issue resolved in minutes, and they deserve the great ratings that they have. Thank you!!!
queryamit –
Nice script, clean design highly recommended.
albertikus90_123 –
Fast answer from support and make me happy.
kenlyle –
Does what it says. There was a bug, in that the Additional Content was not displaying, but was fixed in under an hour from my request to Support.
marwygafentw –
Delightful and beautiful plugin!
Thanks for the quick assistance
Expect more convenient and beautiful features
CFinoro –
Customer Support was awesome. Fixed an issue in minutes. Customizing the email template would involve modifying the plugin with a translation plugin, which they offered to do for me as it seemed complicated to me. I am using a child theme, so I just changed one line from the woocommerce emails template which seems to be working. Again, customer service is incredibly fast and responsive. Plugin works well.
Djiin –
Amazing support team!
polboonlapo –
Good plug-in creativity to give another way easy to communicate with customers.