Loved by store owners in 158+ countries
This WooCommerce customer tracking plugin shows who is on your store right now, where each sale came from and what every customer did. It also recovers abandoned carts with three automatic emails.
Rated 4.9/5 across Trustpilot, Google and Envato
Featured across the WordPress community
A WooCommerce customer tracking plugin records what visitors and customers do in your store. It logs page views, searches, cart adds and orders, ties them to a person and shows where each visitor came from.
WooCommerce on its own shows orders and little else. It cannot tell you who is browsing now, what a guest looked at before leaving or which campaign brought a buyer. This plugin fills that gap and works the leads it finds. It is part of our WooCommerce extensions range.
About 70% of online carts are abandoned, based on 50 studies collected by the Baymard Institute. In that research, 18% of US shoppers left because the store asked them to create an account.
Many of those carts can come back. Abandoned cart email flows earn $6.77 per recipient on average, according to Klaviyo benchmarks from over 110,000 brands. You can only send them if you saved the cart and the email first.
See how the plugin fixes itYou install it and keep selling. The plugin watches quietly and turns every visit into something you can act on.
Page views, searches, cart adds, coupons and orders are saved with the source, device and country. Bots and your own team are skipped.
When a guest types an email at checkout, logs in or registers, their earlier browsing joins their customer profile.
Idle carts turn abandoned and get up to three reminder emails, the last one with a single-use coupon.
The dashboard and reports show revenue by channel, recovered revenue and the products that need attention.
See your visitors, understand your customers and win back the carts they leave, from one dashboard inside WooCommerce.
Eight cards show visitors, tracked orders and revenue, visitor conversion, abandoned carts, recovery rate, recovered revenue and cart to order rate. Each one compares with the period before.
The Store Activity chart plots visitors, product views, cart adds and orders per day. The Shopping Funnel shows the step where most shoppers drop off.
The Live screen lists every shopper active in the last five minutes. You see the page they are on, where they came from, their country, their device and what is in their cart.
Known customers show by name. Guests show as a short ID you can click to follow their path. The list refreshes itself every 15 seconds.
Each customer gets a profile with lifetime value, orders, average order, visits, product views and cart adds. Refunds are taken off the lifetime value.
Profiles are built from your past orders in the background. The numbers are ready on day one. New to the metric? Read our guide on how to calculate customer lifetime value.
The Journey timeline lists every page view, search, cart add, coupon and order in time order. You see exactly what a customer looked at before they bought.
Guest browsing joins the profile once the shopper logs in or types an email. Each order also gets a Path to Purchase box with the source and the last steps before it.
Every customer lands in one of eight segments: Champions, Loyal, New, Promising, At Risk, Hibernating, Lost and Prospects. Segments come from how recently and how often they buy.
Filter the Customers list by segment or tag and export it as CSV. Reward Champions, win back At Risk buyers and welcome New ones.
Tag customers as VIP, wholesale or anything else and filter the list by tag. Private notes keep what your team knows in one place, with the author and date.
Send Email opens a message to that customer with their name filled in. You can add the products they looked at and a single-use coupon.
Carts are saved as shoppers build them. A cart left idle for 30 minutes turns abandoned, and it turns Recovered when the shopper comes back and orders.
The Carts screen shows abandoned value, recovered revenue and recovery rate. Each reminder email carries a restore link that rebuilds the cart on any device.
Cart Reminder 1 goes out after an hour, Reminder 2 after a day and Reminder 3 after three days. Change the timing, subject, heading, text and button for each one.
Every email shows the cart items and total with a button back to checkout. Preview it, send a test and stop the sequence as soon as the shopper orders.
Reminder 3 can carry a unique code, 10% off by default. Each code works once, only for that shopper's email, and the email button applies it for them.
Pick a percentage or a fixed amount and how many days it stays valid. A short window gives the shopper a reason to come back now.
Most abandoned carts belong to guests. The plugin saves the email as soon as a guest types it at checkout, before they place the order.
A short notice under the email field tells shoppers their cart is saved. It works on the classic and the block checkout. Fewer checkout steps help too, see our one-click checkout guide.
Some customers look at products and never add them to the cart. Browse abandonment sends logged-in customers the exact products they viewed, a few hours later.
Choose what counts as interest, how long to wait and how many products to show. A customer gets this email at most once a week.
Every visit is tagged with its source from UTM tags, Google, Bing, TikTok and Facebook ad click IDs, search engines, social networks and referring sites.
The Traffic Sources report shows visitors, orders, conversion, revenue and revenue per visitor for each source and campaign. Choose first touch or last touch credit.
The Product Funnel shows views, viewers, cart adds, removals, abandoned carts and units sold for every product. You see where each one loses buyers.
An Insight column turns the numbers into advice. "Viewed but never carted" points at price or photos. "Carted but not bought" points at shipping or stock.
Every store search is saved with the number of results. Top Searches shows what shoppers want most.
Searches With No Results shows demand you are not serving yet. Add the product, a synonym or a better title and stop losing those visitors.
The Activity Log lists every tracked event with the customer, page, location, device and date. Filter by event, guest or customer, country, device or dates.
Export what you filtered to CSV or delete logs for a date range. Old activity is removed automatically after 90 days, or whenever you choose.
Send Cart Abandoned, Cart Recovered, Customer Segment Changed and any tracked event to Zapier, Make, n8n or your own system. Each request is signed with HMAC-SHA256.
A weekly digest email sums up visitors, orders, recovered carts, top sources and empty searches. Use webhooks to feed the email marketing tool you already run.
No Google Analytics, no tracking service and no monthly fee that grows with your orders. Everything runs inside your store.
Tracking adds one small script to your pages. Everything else runs in the background.
Analytics tools count visitors, activity logs record changes and cart plugins send emails. This one does all three in one place.
Activity, carts and profiles live in your own database. Nothing is sent anywhere unless you add a webhook.
One yearly license covers every visitor and every order. More sales never means a bigger bill.
See who is shopping right now, what they are viewing and how much is in their cart.
Guest browsing joins the customer once they log in, register or type an email at checkout.
Recovered carts and revenue are credited per email. You see what the reminders earned.
Each order keeps its source, medium and campaign, with first touch or last touch credit.
Eight RFM segments update daily and export to CSV for your email tool.
Product insights and empty searches tell you what to change in the store.
Anonymize IPs, honor Do Not Track, set retention and use the WordPress export and erase tools.
We are official WooCommerce core contributors, and this plugin sits beside our other WooCommerce plugins.
More than 20 accepted contributions to WooCommerce core. The same care goes into how this plugin reads your orders.
More than $125,000 in sales and 500+ five-star reviews across Trustpilot, Google and Envato.
A short setup wizard picks what to track and turns on cart recovery. Every setting has a sensible default.
Real WooCommerce developers answer your tickets. Every plan includes priority support and a 14-day refund.
One small script per page, its own database tables and background jobs. Your storefront stays quick.
Every label is translation ready and every reminder email is written by you.
Elite Author
Sold more than $125,000 on Envato Market.
Featured Author
Made it to the Authors' Hall of Fame.
Community Health
Took part in community research initiatives.
WP Compliant
Keeps items to current WordPress standards.
Copyright Ninja
Helped protect against copyright violations.
Feedback Guru
Joined a group to improve the experience.
Trendsetter
Had an item that was trending.
Featured Item
Had an item featured on Envato Market.
Save guest emails at checkout and follow up on the carts they leave behind.
See which channel and campaign brought each order, with revenue per visitor.
Find your Champions, spot buyers who are slipping away and win them back.
Product insights and empty searches show which items to fix, add or promote.
Get store-level answers without a third-party tool. Still want both? See our guide to adding Google Analytics to WordPress.
Use the filters, actions and webhooks to fit each client's stack. Need more? Our WooCommerce development team builds the rest.
Upload the plugin and activate it. The setup wizard opens and asks for your license key.
Keep guests on, leave your team out and pick the online window for the Live screen.
Keep the three reminders, add the coupon to the last one and write your own text.
Open the Live screen, browse your store in a private window and see yourself appear.
Reviews from verified buyers of our WooCommerce customer tracking plugin. Bought it? Your review helps the next store owner decide.
5.0/ 5
4 reviews
Great Features!
This plugin offers some of the best features I’ve used, and the customer support is just as impressive. Very satisfied with both!
Works Perfectly
The plugin does exactly what it promises and works very well. The support is exceptional, friendly, helpful, and always ready to assist. One of the best experiences I’ve had. Highly recommended!
Best Support Experience
The support is excellent. Very interactive and helpful. I highly recommend their plugins and services!
Great Plugin with Helpful Support
I’m satisfied with the plugin. It works well and does what I need. The support service is excellent, with quick responses and fast problem resolution. Very pleased with the experience!
Store owners kept telling us the same thing. Their analytics said 2,000 people visited last month, but nobody could tell them who those people were. They could not see what shoppers looked at, where the sale came from or why the cart was left behind.
So I rebuilt Customer Tracking for WooCommerce around those questions. You see who is on your store right now and what each customer did. You see which channel paid off, and three automatic emails bring abandoned carts back. All of it stays on your own server.
One yearly price with every feature in it. There are no add-ons, no visitor limits and no fee per order.
Every plan works as long as your subscription stays active. It renews yearly until you cancel, and you can cancel anytime from your account. Every plan is backed by our 14-day refund policy.
$39/year
Just $3.25/mo when billed annually
$179/year
Just $14.92/mo when billed annually
$299/year
Just $24.92/mo when billed annually
If the plugin does not work as promised on your site, you have the backup of our 14-day refund policy to ask for your money back.
Every screen below comes from the plugin running a real WooCommerce store. The live demo is the same build and needs no account.
4 releases Updated Oct 22, 2026
Latest Major release
28 changes
2 changes
1 change
1 change
No changes of this type yet.
Answers to what store owners ask us most about tracking customers and recovering abandoned carts in WooCommerce.
Ask a QuestionThis one records page views, searches, cart adds and removals, coupons, orders, reviews, logins and registrations. Each event keeps the page, source, device and country. Bots and the user roles you exclude are skipped.
Yes. The Live screen lists everyone active in the last five minutes, with the page they are on, their source, country, device and cart value. It refreshes every 15 seconds.
Yes. Guests are tracked by a first-party cookie. When they type an email at checkout, log in or register, their earlier browsing joins their customer profile.
Turn on cart recovery in the setup wizard. Carts idle for 30 minutes turn abandoned and get up to three reminder emails with a restore link. The last one can include a single-use coupon.
By default after 1 hour, 24 hours and 72 hours. You can change each delay, turn any reminder off, and the sequence stops as soon as the shopper orders.
Yes. The link rebuilds the cart on any phone or computer, fills in the email and name, applies the coupon and opens checkout.
Google Analytics shows anonymous totals. This plugin shows named customers, their carts and their journeys inside WooCommerce, and it sends the recovery emails. Our list of WooCommerce customer analytics plugins compares more options.
WooCommerce stores the source on each order. This plugin also follows visitors across sessions, shows the ones who never bought, offers first touch credit and reports revenue per source and campaign.
UTM tags come first. Next are Google, Bing, TikTok and Facebook ad click IDs, followed by search engines, social networks and referring sites. Visits are grouped into channels like Organic Search, Paid Social and Email.
RFM groups customers by how recently and how often they buy. The plugin uses eight segments, from Champions to Lost, and updates them every day.
Yes. Export any segment or tag to CSV, or send events like Customer Segment Changed and Cart Abandoned to Zapier, Make or n8n with signed webhooks.
It adds one small script that sends a request after the page loads. Data goes into the plugin's own tables and heavy work runs in background jobs.
Yes. Page views are recorded after the page loads. Fully cached pages are still tracked.
The data stays on your server. You can anonymize IPs, skip Do Not Track and Global Privacy Control visitors, set retention and use the WordPress export and erase tools. Mention the tracking in your privacy policy and cookie notice.
Activities and closed carts are kept for 90 days and the email log for 180 days by default. Change each number or set 0 to keep it forever.
No. Administrators and shop managers are excluded by default. You can also exclude other roles, single users and IP addresses.
Yes. The plugin declares support for High-Performance Order Storage and the Cart and Checkout blocks. Guest email capture works on both checkouts.
Yes. The Carts screen and the dashboard show recovered carts, recovered revenue and the recovery rate. The Email Log shows which emails turned into a paid order.
No. Customer Tracking is a premium plugin. Try every screen on the live demo first, read the setup docs and you still have a 14-day refund.
Yes. Anyone who can manage WooCommerce can open the dashboard, reports and settings.
Add a WooCommerce customer tracking plugin that shows live visitors, customer journeys and the source of every sale, and recovers abandoned carts for you. Try the live demo and then pick a plan.
What you get the day you turn it on.
from 500+ reviews
Store owners in 158+ countries run on DevDiggers.
Elite Author with $125,000+ in sales.
