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WooCommerce Purchase via WhatsApp – Orders | Notifications | Automation
WooCommerce Purchase via WhatsApp is a cutting-edge and convenient plugin designed to revolutionize the way customers make purchases on WooCommerce stores. With the increasing popularity of instant messaging platforms, this plugin enables seamless transactions through WhatsApp, providing a user-friendly and personalized shopping experience. By integrating WooCommerce Purchase via WhatsApp, businesses can tap into the vast potential of WhatsApp’s user base, enhancing customer engagement, and ultimately driving sales.
The integration of WooCommerce Purchase via WhatsApp with the WooCommerce platform is simple and accessible for store owners to implement and customize. Upon installation and activation, the plugin introduces a WhatsApp button alongside product listings on the store. This button allows customers to initiate direct conversations with the store’s WhatsApp account, enabling them to inquire about products, place orders, and make payments all within the familiar WhatsApp environment.
One of the primary advantages of WooCommerce Purchase via WhatsApp is its ability to establish a direct and personalized connection with customers. By communicating through WhatsApp, businesses can offer real-time assistance and personalized recommendations, fostering a sense of trust and loyalty. Customers appreciate the convenience of interacting with the store directly through their preferred messaging app, eliminating the need for lengthy email exchanges or navigating complex checkout processes.
WooCommerce Purchase via WhatsApp also offers valuable insights into customer preferences and behaviours. By engaging in direct conversations with customers, businesses can gather feedback, understand pain points, and identify trends. This valuable data can inform business decisions, product offerings, and marketing strategies, leading to more targeted and effective campaigns.
Moreover, the plugin is an excellent solution for businesses aiming to serve customers in regions where WhatsApp is a dominant communication platform. WhatsApp has a broad user base worldwide, making it an ideal channel for reaching diverse audiences. By leveraging WhatsApp’s popularity, businesses can extend their reach, engage with a broader customer base, and tap into new markets.
Additionally, WooCommerce Purchase via WhatsApp bridges the gap between online and offline shopping experiences. Customers who may feel hesitant about making online purchases can gain reassurance and trust through direct WhatsApp communication with the store. Businesses can answer questions, provide product recommendations, and address concerns in real-time, replicating the personalized experience of in-store shopping.
The plugin’s flexibility extends to various industries and business models. Whether businesses offer physical products, digital downloads, or services, WooCommerce Purchase via WhatsApp can seamlessly integrate with their offerings. This adaptability makes it suitable for a wide range of businesses, including retail stores, restaurants, service providers, and more.
In conclusion, WooCommerce Purchase via WhatsApp is a game-changing plugin that empowers businesses to leverage the power of WhatsApp for seamless and personalized purchases. By offering customers the option to transact through WhatsApp, businesses can enhance customer engagement, and satisfaction, and ultimately drive sales. The seamless integration with WooCommerce, direct and personalized communication, valuable data insights, and adaptability to diverse industries make WooCommerce Purchase via WhatsApp an indispensable tool for modernizing the e-commerce shopping experience. Embrace the power of WooCommerce Purchase via WhatsApp to elevate your store’s customer engagement, extend your reach, and unlock new growth opportunities in the dynamic world of e-commerce.
Note – Customers need to add their WhatsApp number in the Billing phone field in order to place the order via WhatsApp.
$69.00
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If you have any questions or queries or need assistance with our WooCommerce extensions or services, kindly connect with us from our contact page or mail us at support@devdiggers.com. We will do our best to answer as quickly as possible.
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Features of WooCommerce Purchase via WhatsApp
- This module enables WhatsApp automation for notifications and purchases.
- WhatsApp Business account can be configured via Twilio.
- Customers can purchase products via WhatsApp with the complete automated process.
- Customers can enter coupon codes and select shipping and payment methods.
- Customers can also check their wallet balances through WhatsApp (only our Wallet plugin is supported).
- Customers can receive order notifications on WhatsApp.
- Simple and variable products are supported for WhatsApp purchases.
- Guest users can also make a WhatsApp purchase.
- Admin can enable/disable the module functionality.
- Admin can exclude the products for the WhatsApp purchase.
- Admin can enable the payment gateways for the WhatsApp purchase (only offline payment gateways supported and our wallet).
- Admin can set the WhatsApp purchase button label.
- Admin can set the WhatsApp purchase button text color.
- Admin can set the WhatsApp purchase button background color.
- WhatsApp purchase button position can be set by the admin for shop/category, product and cart pages.
- Admin can set the Twilio WhatsApp number, account SID and auth token.
- Admin can enable/disable the WhatsApp notification to customers on orders placed.
- Admin can set the WhatsApp message which will be sent to customers on orders placed.
- Admin can enable/disable the WhatsApp notification to customers on order status changes.
- Admin can set the WhatsApp message which will be sent to customers on order status changed.
- Admin can view all the WhatsApp-created orders in the backend.
- Admin can send WhatsApp messages to the customers manually.
- Admin can send images on WhatsApp to the customers manually.
- Multilingual is also supported with the given .pot file in the plugin.
General Configuration – WooCommerce Purchase via WhatsApp
Activate License
Here, You need to enter the purchase code to activate your license in order to use this plugin.
Enable/Disable
Admin can enable/disable the module functionalities for the customers.
Excluded Products
Here, Admin can set products which will be unable to purchase via WhatsApp.
Enabled Payment Gateways for WhatsApp Purchase
Here, Admin can set the payment gateway which will be available for purchase via WhatsApp (only Offline payment gateways and our Wallet supported).
Button Style – Label
Here, Admin can set the text/label which gets displayed on the WhatsApp purchase button.
Button Style – Text Color
Here, Admin can set the color of the text/label which gets displayed on the WhatsApp purchase button.
Button Style – Background Color
Here, Admin can set the background color of the WhatsApp purchase button.
Button Display Positions – Shop/Category Page
Here, Admin can disable or set the position of the WhatsApp purchase button on the shop and category pages.
Button Display Positions – Product Page
Here, Admin can disable or set the position of the WhatsApp purchase button on the single product page.
Button Display Positions – Cart Page
Here, Admin can disable or set the position of the WhatsApp purchase button on the cart page.
Twilio Configuration – WooCommerce Purchase via WhatsApp
You can get your Twilio credentials from your Twilio Console.
WhatsApp Number
Here, You need to enter your Twilio WhatsApp number.
Account SID
Here, You need to enter your Twilio Account SID.
Auth Token
Here, You need to enter your Twilio Auth Token.
Notifications Configuration – WooCommerce Purchase via WhatsApp
Enable WhatsApp Notification to Customers on Order Placed
Here, You can enable/disable the WhatsApp notifications which will be delivered to customers when they place the order.
Order Placed Message
Here, You can set your message template which will be delivered to customers’ WhatsApp when they place an order on your store.
Broadcast Message – WooCommerce Purchase via WhatsApp
From this submenu, the admin can send any custom messages to the customers’ WhatsApp. Images can also be sent to the customers’ WhatsApp.
Once the broadcasting is complete, the admin can view the results as shown in the below image.
Customers will receive the message on WhatsApp as shown in the below image.
Orders List – WooCommerce Purchase via WhatsApp
On this submenu, the admin can view all the orders which are placed through the customer’s WhatsApp. Information like order number, phone number, date, order status and order total can be seen on this page.
Customer End – WooCommerce Purchase via WhatsApp
Save WhatsApp Number – WooCommerce Purchase via WhatsApp
Customers need to save their WhatsApp number on the billing address phone field with the country code as shown in the below image in order to purchase via WhatsApp.
The Purchase via WhatsApp button is shown on the shop, category, product and cart pages so customers can purchase products through WhatsApp by clicking on it.
Shop/Category Page – WooCommerce Purchase via WhatsApp
Customers can see the Purchase via WhatsApp button at the set position by the admin on the shop and category pages.
Product Page – WooCommerce Purchase via WhatsApp
Customers can see the Purchase via WhatsApp button at the set position by the admin on the single product page.
Cart Page – WooCommerce Purchase via WhatsApp
Customers can see the Purchase via WhatsApp button at the set position by the admin on the cart page.
WhatsApp Purchase Workflow – WooCommerce Purchase via WhatsApp
As shown below, when customers click on the Purchase via WhatsApp button, WhatsApp gets open with the store’s business number and the message that they need to send. Once they send the auto-generated order request, they’ll get the available shipping options which they need to select by replying to their option number. Then, customers can apply multiple coupons if they have and also skip this step by replying “skip”. Then, they’ll receive the order summary with available payment methods and when they select the payment method, the order gets generated automatically.
Any Unknown Message Sent to the Business Account – WooCommerce Purchase via WhatsApp
If any other message is sent to the business account by customers, then they’ll receive the below message that they need to create an order request from the site and if our Wallet plugin is enabled then customers can also check their wallet balances as shown below.
Guest (Not Registered) Customer – WooCommerce Purchase via WhatsApp
When any guest/non-registered customer wants to purchase via WhatsApp then they’ll have to fill this form fields in order to proceed with the WhatsApp purchase.
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faraiwillie07 –
loved that Devdiggers technical team is always there to help with literally anything. This plugin is smooth and complements the wallet plugin.